Refund policy

You have the right to cancel your order within 20 days if the product is damaged. You have the right to regret the purchase and cancel the order within 2 days after buy, the refund of the buy amount will be returned within 30 business days, from the date we receive the returned products. To access your right to return, you must inform us through an explicit statement by email, via email at awrugsantos@gmail.com 

  • Conditions to receive the refund:  

  • We do not receive returned due to errors made by customers:
     such as choosing the wrong product or wrong measurements.


    Items must have been purchased within the last 30 days. 
    The product must be in its original packaging. 
    Products that were damaged after delivery. 

  • Return of products. 
    The customer is responsible for the cost and shipping of returning the product, in addition to the risk of sending the product to the store. We are not responsible for products lost or damaged during the return. 

Products must be returned to 18, Garrai Sheain, Roscam – Galway H91 PHE2.. 

If you have any questions about our return policy, please contact us via email or phone awrugsantos@gmail.com 

+353851240733